North Player - Billiard Services & Sales - Richmond Hill

Welcome to North Player - Billiard Services & Sales, the premier billiards supply store located in the heart of Richmond Hill. With a commitment to quality and excellence, North Player specializes in providing a vast selection of billiard supplies, including tables, cues, and accessories that cater to both enthusiasts and professionals. Their knowledgeable staff is dedicated to assisting customers in finding the perfect products to enhance their game and create an enjoyable billiards experience.

- Address: 25 Marshall St, Richmond Hill, ON L4C 0A3, Canada
- Phone: +1 416-525-7727
- Features: Billiards supply store
- Website: Website
- Rating: 4.9 / 5
- Number of Reviews: 108
Features of North Player - Billiard Services & Sales
North Player - Billiard Services & Sales is a premier billiards supply store located in Richmond Hill, Ontario, Canada. Known for its exceptional quality and service, this establishment has become a go-to destination for anyone interested in the world of billiards. Situated at 25 Marshall St, it caters to both local enthusiasts and professional players alike, offering a wide range of products and services tailored to the needs of the billiards community.
With a dedicated focus on billiards supplies, North Player prides itself on providing an extensive selection of pool tables, cues, and accessories. Customers will find everything they need to enhance their game, from high-quality cloth and chalk to cue cases and table maintenance kits. Each product is carefully selected to ensure that only the best items are available, affirming the store's commitment to excellence.
What truly sets North Player apart is the expertise and passion of its staff. They are knowledgeable and eager to assist customers in finding the right products that suit their individual requirements. Whether a novice seeking guidance or an experienced player looking for specific gear, the team at North Player is ready to share their insights and recommendations. Their dedication to customer service has resulted in an impressive average rating of 4.9 out of 5 based on feedback from 108 clients. This reflects the satisfaction and loyalty of their customer base.
In addition to offering a wide range of products, North Player also provides billiard services, which include table installation, repair, and maintenance. These services are designed to ensure that customers' tables are always in top condition, allowing players to focus on their game without worrying about the quality of their equipment. The commitment to customer satisfaction is evident in the quality of service provided, reinforcing the store's reputation as a leader in the billiards supply industry.
As a business deeply rooted in the community, North Player aims to foster a love for billiards and promote a welcoming environment for all. The shop often engages with local events, demonstrating its commitment to supporting the sport and its enthusiasts. This approach not only enhances the customer experience but also ensures that North Player remains a vital part of the billiards culture in Richmond Hill and beyond.
In conclusion, North Player - Billiard Services & Sales has successfully positioned itself as a trusted name in the billiards supply market. With its wide variety of products, exceptional customer service, and commitment to quality, it is the ideal destination for anyone looking to elevate their billiards experience.
Reviews for North Player - Billiard Services & Sales
North Player - Billiard Services & Sales has received an impressive number of reviews, showcasing their dedication to providing top-notch service in the billiards supply industry. With an overall rating of 4.9 from 108 reviews, customers have been overwhelmingly satisfied with their experiences.
Clients have praised Ivan and his team for their exceptional customer service and expertise in pool table installation. Many reviewers highlighted the professionalism and efficiency of the team, who managed to deliver and set up pool tables in a remarkably short time. For instance, a client noted that the entire process, including re-felting and assembly, was completed in under four hours.
Here are some key points noted by customers:
- Quick responsiveness and flexible scheduling, with some installations completed within 48 hours of the initial contact.
- Attention to detail in moving and assembling vintage tables, ensuring precision and care.
- Generosity and thoughtfulness, such as presenting a complimentary pool cue on a customer’s birthday.
- Professional advice on maintaining pool tables, ensuring longevity and optimal performance.
- A wide selection of high-quality billiard tables and accessories, including poker tables that attract positive remarks for their sturdiness and style.
Overall, North Player has built a reputation for going above and beyond to meet the needs of their customers, making them a trusted choice for billiards supply and service in the area.
Customer Reviews

Jay Khetia
Rating: 5/5
Ivan and his team provided amazing customer service and installation of my pool table. They were very professional, on time and extremely knowledgable about all aspects of Pool Table delivery and installation. And the price for re-felting and assembly and delivery was better than the other five quotes that I looked into.
All the other companies that I asked to quote on this project said it would be a multi day process to Collect the table, deliver the table and assemble the table and re- felt the table - Ivan and his team did everything on site within four hours! Please see pictures below. also, he had a very good set of new pool cues and pool balls at a good price

Alexander Ghaznawi
Rating: 5/5
Absolutely thrilled with our experience! The team came out and installed our new pool table and did an incredible job—quick, professional, and super efficient. The quality of the pool table is amazing—solid, level, and looks amazing in our space. We also picked up a poker table from them, and it’s just as impressive—sturdy, stylish, and perfect for game nights. Great service from start to finish. Easy to work with and very professional! Highly recommend!

Michael Thomas
Rating: 5/5
Ivan from North Player was amazing to work with. From my first contact until delivery and installation he gave amazing advice and facilitated delivery and installation in less than 48 hours! Ivan and his assistant arrived at exactly the time that they said and were very good with keeping me informed of their ETA. They were very careful with the moving of the table into the basement and very tidy with their assembly. The table that I purchased was used but they made sure that it was in like new condition and I can honestly say that I couldn’t tell it was used.
I am very pleased with how quick and efficient North Player was and highly recommend them! They went above and beyond. When they found out it was my birthday they presented me a very nice, brand new pool cue! That’s classy!

Cheryl Little
Rating: 5/5
What a pleasure dealing with Ivan and his partner. They are professional craftsmen. They moved and assembled a vintage Brunswick pool table to our home with precision. They are very focused on their work. Ivan was easy to deal with on phone leading up to our booked day. We are very happy with everything! Highly recommend this business.

Eric Li
Rating: 5/5
It was a very pleasant experience with Ivan and his team. They were very responsive and set the installation date to be only two days after I called. My table is a bit unusual with 1 3/4” slate thickness, but Ivan and his college managed to carried them to the basement! The table was nicely installed, and despite the fact that a couple bolts were loose, Ivan came back and tightened them a few minutes after I called. He also gave me some tips on keeping the felt in good condition. Very recommended if you need any professional services for your pool table

Patrick Miele
Rating: 5/5
Ivan just finished installing the 7 Orleans. I am very happy with the result. They did a great job and were very easy to work with from start to finish.

Ryan W
Rating: 5/5
Called Ivan as we needed our pool table rebalanced as we were doing a renovation. I was impressed by Ivan’s responsiveness plus his professionalism. He followed up on the day as he was swamped with work and appreciated the communication. He had to come later but was prompt about his time and did a great job. I was impressed he followed up next day to see how the level was after I played a game. It’s sad to say you don’t see that level of service anymore but yet Ivan and his team embody it! I would highly recommend they will go anywhere in GTA plus to cottage country if you need. Great service, excellent follow up and highly trustworthy!

Jalil Chitizadeh
Rating: 5/5
I hired them to resurface and assemble my pool table and they did a great job in a quick time. Firstly, they arrived on time. The second great thing was they took less than 2 hours to completely re-do all the fabrics and assemble the table, as well they told me advice on how to maintain the table. The table is very flat and even with no dirt or damage to the fabric.
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